Frequently Asked Questions
What are the requirements for making a purchase?
Needlecraft, Inc. is a distributor and we only sell wholesale to valid retail stores. You must own a store or be a manufacturer and have a valid tax ID number to purchase from us.
I am an individual consumer; can I buy fabric from Needlecraft, Inc.?
We do not sell to individual consumers. However, please feel free to browse through our online warehouse; create a wishlist if you like, and then take a look in our retail directory for a store near you. We encourage you to visit your local, independent quilt shop where they can give you the best advice on fabrics and quilting.
Is there a minimum order?
Yes, our minimum order is $250.00
How can I pay if I am not on account with Needlecraft, Inc.?
We accept Visa, MasterCard, Discover, and American Express. We can also ship COD via UPS.
How can I get on account/get terms?
Our credit application is available on the home page. You can either fill out the form online or print out a hard copy and fax or mail it to us.
How do you ship?
We ship most orders via UPS ground; by special request we can ship anything overnight, second day, or whatever your needs require. On particularly large orders it may be beneficial to ship by truck; we can use the line of your choice or select a suitable carrier. We also have considerable experience working with international brokers to ship overseas and internationally, so we are able to work with customers from around the globe.
How long will it take to get my order?
If your order is in stock (we carry many items in stock) we will normally ship the day we receive your order, and you should receive your package within 1-4 days, depending on your location relative of Paterson, New Jersey. If we have to place an item on backorder the time will vary according to the schedule of the mill.
Why can't I see your prices?
Only registered customers of Needlecraft, Inc., have the ability to see prices. Registered customers should log in with their name and password under "retailer login". To become a registered member, you must have a valid tax identification number to prove you operate a business. We cannot sell to individual consumers. For more information, or to register as a member, please contact us at info@needlecraftinc.com or give us a call at 800-526-5341.
Is there any other way to buy from Needlecraft, Inc.?
Yes, you may give us a call at 1-800-526-5341 and speak with someone from our sales staff. Please feel free to stop by our warehouse and browse through our inventory; this is the best way to shop as we could never hope to put all of our inventory on the website. We have many great specials that come and go before we can put them on the web! We are open Monday through Friday 7:30am-5:00pm. We are located at 275 4th Ave, Paterson, NJ 07514. Additionally, if you would like one of our salespersons to make a call at your shop, let us know. We have representation throughout the Eastern and Midwestern parts of the United States.
